Frndly TV
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No way to find out how to change the payment method
I am wanting to change the way I pay for my subscription I want to change from PayPal to my Visa debit card
Dora, Alabama
I cant get my problem solved and I have paid for an annual subscription. I am not giving you a credit card number for a $55 charge when I have already paid you for an annual fee in Feb 25.
I have chatted twice this morning. I cannot watch frndly on my roku tv model #32r3bx. I paid for an annual subscriptipon in Feb 2025.
User's recommendation: Dont subscribe to Frndly because their customer service support isnt too customer friendly
Frndly tv took payment for a year instead of a month out my account. Do i need to cancel my pakage to get a refund
to much money was taken out of my account. i need a refund. i wanted and need to pay on this account monthly not yearly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrndly tv charges for shows you saved. if you miss a “live” show they want you to pay to see it. you pay extra to save in DVR, so they are double charging and that doesn’t include paying the subscrip.
You are paying 3 different ways to see a show/movie and you more likely can see it for free on Youtube or other free channels like Tubi, Freevee , Roku,Plex and other platforms.
you pay to subscribe (1) then you pay for DVR (2) and you pay to see shows you saved in DVR (3) if you miss the live stream.
User's recommendation: a frndly subscription is a waste of money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrndly td no longer allows watching moves you saved in DVR that u pay extra for. If you don’t see a show “live” they offer you an added price that saved in your “stuff”. Especially with their Halmart.
stop paying FRNDLY tv to get HALMART movies you can get them for free on Free Networks.
You have gotten so greedy its disgusting.
User's recommendation: You charge for your network then you charge to see shows that is not live even tho you charge for DVD. I will newer pay you again. I found free channels that shows all you double charging for. GREED!!
Chula Vista, California
FRNDLY TV suddenly cut off my subscription in the middle of my TV show
They stopped my TV show, then asked me to sign in, I have no way to enter a password, so I can NOT sign in, I'm very upset, I've been asked to pay a refundable five dollars, then it asked for $40!
User's recommendation: I was enjoying the FRNDLY TV service, but this cut off service problem has me very unhappy!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAllowed me to sign-up for LMN without Frndly TV basic subscription.
A week ago, I took advantage of their 7-day free trial. I didn't see anything worth watching on their basic plan, but I did love watching movies on the Lifetime Movie Network channel they offered, which was $4.99/month.
I was allowed to cancel the Frndly TV basic subscription ($7.99/month) after the free trial and subscribe to only the LMN channel. As such, I was charged for the LMN on June 10, 2024, and have not been able to watch it since the free trial ended on June 9, 2024. Today, I live chatted with Frndly, and a rep told me that, even though they charged me for the LMN channel subscription, it's not possible to subscribe to other channels without paying $7.99/month for the Frndly basic plan. I told her I didn't want the Frndly basic, so we could cancel the LMN channel subscription.
She told me I'd need to cancel it on my end, which I couldn't because I never had access from the day they charged me for it on the 10th. I sent her screenshots for proof, and she canceled it. This is where I got irritated; I asked for a refund, considering I was charged, but I couldn't access the channel. And I couldn't access it because of Frndly's system error, which allowed something that she said wasn't allowed.
Then she told me she could refund my money but not the processing fees. I told her to forget it, and that I'd dispute the issue with my bank. It's the principle. It's also unethical.
I can't be the first person to have had this issue. Why does Frndly allow this to happen if it isn't supposed to?
Where is the solution? Why is it okay for Frndly to charge for a service, not allow access to the service, and not provide a full refund?
- Additional channels
- System errors needs solutions
Preferred solution: Full refund
Norwalk, California
They charged me twice in a row.
I forgot to cancel after my 7 free day trial. I did not have enough money in my checking account.
After, I got paid. They charged me $7.99 twice in a row. I do not appreciate. Not having a phone number to speak to someone.
Not even AI. Shady!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cancel the subscription now and refund the payment you carged me for i dont want another year
Company fixed the issue and I have been provided with apology.
I cannot afford this service. Please cancel it and refund my $95.88 back to PayPal, and cancel the subscription.
- Cant find a phone number to call
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHELP!
I have a new TV and I subscribe to Frndly TV. I want to put the app on the new TV, but there isn't any way for me to enter my password. How do I get the app on the new TV?
Help!
Would you like my password to put the app on the new TV?
Dale McIntyre
Slidell, Louisiana
Get me some damn help put right people on the phonenatting
They took 7.99out of my bank but still turned off friendly I have been trying to talk to somebody and you can't get a person on the damn phone because they won't answer the phones or I don't have the right numbers and I'm getting pissed off bad
User's recommendation: I wouldn't wish this on anybody
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible buffering times. Takes forever. Updates don't do much. Stay away from this APP. Not worth any money.
No customer service. All they want is your upfront money. The DVR is garbage with constant fast forward and rewind problems.
Preferred solution: Full refund
User's recommendation: Don't buy. Continued bug problems, DVR is garbage with constant buffering issues.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Cookeville, Tennessee
Frndly charged my account without permission and I need you to fix it
Frndly charged my new account of $131.39 without my permission and I want my money back in my account because I dont want Frndly. My email address is gailmcwhirter76@***.com.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFriendly tv
Lousy can't access it but I am being charged
You have been charging me since September taking money from my bank account and I have not able to access it i have called 5 times with no success can you call me at 603-332-**** l I would like a rund for the time from September to now. Bob
User's recommendation: Not happy
HOW DID YOU CALL, I CAN,T EVEN GET A PHONE NUMBER
New Orleans, Louisiana
I need to speak to someone about a bill that I did not authorize anyone to take out my checking account
Need to talk to someone about money taking out my checking account without my organization I need the telephone number to friendly TV through Roku
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Keep handing out your card information!... Kiss this money good bye
You're a bright one. My review had nothing to do with unauthorized charges. Read again.