Frndly TV
Reviews and Complaints
Melbourne, Florida
On cat to fix problems they send me to tech company that charges 52.00$
Someone I dont know has a email that when I went to sign up it told me I already had an account with someone elses email that I didnt know. I have tried calling them,emailed them still not fixed.
I dont know what else to do talk to the cat line I have emailed them three or four times. Not much else for me to do.
User's recommendation: Make sure your information is correct before finishing and signing up because you can’t change anything after signing in.
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Verified ReviewerI need to update my payment methods. My card was hacked.
My bank card was hacked. This is the second card. I want to give you my bank information, so this does not happen again.
- Love it
Preferred solution: my bank information to you
Bloomfield, Connecticut
They. Said. You. Have. DecadesTV. But. You. Don’t. Have it..
Friendly TV. Said.
They. Have. Decades TV. But Its.
Not. On. Your. Guide.could.
You. Help me. Add. It.
To. The. Line up. Please.
Id. Really. Appreciate it. Very.
Much. Shelley Haitko.
New. HavenCt.
,
User's recommendation: Ask for Decades TV. And. Watch. Friendly. TV. I. Highly. Recommend it. I. Like. METoons. METVPlus
Naperville, Illinois
I tried to leave a review but it would not let me tap edit and do it. I did not order Frndly TV. I dropped it and want to completely drop it and never take it again. Especially after this
I tried to leave a review but it would not let me tap edit and do it. I did not order Frndly TV.
I dropped it and want to completely drop it and never take it again. Especially after this.
Wimauma, Florida
Cheaters steal your money and lie to you and tell you can cancel then ignore you. They don't give you any heads up about renewal. That is asleezy way to do business.then tell you have access when you
They told me I had access even though they cancelled my account. Said I would get my money back but never spent it.
I filed with my bank they said frndly TV appealed it. No they stole my money.
BEWARE DO NOT SIGN UP FOR THIS COMPANYS PRODUCTS!!!
User's recommendation: NEVER
Whitewood, South Dakota
Free trial ending
Help I've been trying to cancel my free trial but cannot find a physical phone number to your company please help
Erie, Pennsylvania
Help me!
Trying to cancel my seven day trial please cancel my seven day trial!!! Why am I having such a hard time canceling my trial dont charge my credit card.
Geneva, Illinois
Trouble cancelling service
I have tried to cancel this service for many months. Even changed credit cards, but somehow they are charging me through the new card!
That I believe is illegal as I never authorized this to happen. May be getting an attorney involved shortly!
User's recommendation: Stay away from this service!
Erie, Pennsylvania
Trying to cancel my seven day trial!
Trying to cancel my seven day trial been unable to get a hold of anybody to cancel my seven day trial!
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Verified Reviewer |
Oswego, New York
I SIGNED UP FOR FRNDLY FOR 9.99 AND i and being charged 95.88
They charged my credit card 95.88 instead of the 9.99 it is to charged please change it.I would apprieicte it you could do this, for me. Thank You
User's recommendation: ye
Long Beach, California
I can’t get frndly tv. It’s off line
I cant get this frndly tv to work 111111****111111****111111****111111****111111****111111****11-1111****111111****111111****11-1111****111111****111111****111111****111111****111111****1-1111-1*-**-*/-
User's recommendation: Fix it
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Verified ReviewerI wrote friendly tp cancel my subscrlptiom for movies and i am still getting chargin g every month and i dp not use
I called the number on my Visa bill and the number said no voicemail was set up. What does it take to stop Friendly from taking my money? I do not use their service and haven't for more than five months now.
- I would not use them again
Preferred solution: a refund for the months i tried to get them to stop my payment from my visa bill.
User's recommendation: Please do not set up an auto pay for you will be sorry if you do.
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Verified ReviewerInform potential customers
The redesign of the home screen is pretty lousy. The app is buggy and the feedback on my complaint was pretty rude.
If you like retro television, this is the service for you. They need a more user-friendly interface.
- Great retro television selections
- Poor customer service
Preferred solution: More user friendly interface
User's recommendation: Great retro television but the interface is poorly designed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo Customer Service
DO NOT SIGN UP FOR FRNDLY!! I tried to sign up and I was inputting the information in and it kept knocking me out and making me start from the beginning.
Well after several tries I finally got it all signed up. The next thing I know I'm getting text message from my bank stating how I have multiple charges from Frndly. Well now I'm trying to find customer service. The only thing I could find is chatting with a live person.
Well I explained that that's difficult for me I don't type very good I have health issues and I need to speak to someone. I was told they don't even have it. The only way to communicate with somebody is through chatting with the live person. I explained my situation and he said he looked and he could only find one account even though I had communications through emails with more than one account and I said I made a mistake because I was having difficulty and it kept knocking me out I tried several different email I had.
I have several of them and I think I've accidentally signed up for more than one because I've got communications with each of these different emails. The bottom line is nothing got accomplished I'm just going to have to keep an eye on my bank account and hope that two of the three fall off. But I so regret doing this Philo is 100 %.
I thought I'd save a few dollars and give this a try. As soon as this month is over will goDo Sign back to Philo and I will tell everybody not to bother with this Frndly!!
- No customer service phone number
Preferred solution: Full refund
User's recommendation: Don't sign up for Frndly, Philo is better!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milledgeville, Georgia
Want a refund
I signed up for 6.99 a month you took out 102.71 out I did not want to pay for the whole year I want my mo ey back
User's recommendation: It sucks shows are old
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Iwas charged 95.88by mistake and not the 7.99 monthly, please correct this charge Thank You