Resolved
Brenda B Drm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: False charge

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Mar 07, 2024

Company fixed the issue and I have been provided with apology. Just agreed on a settlement.

Updated by user Feb 09, 2024

We worked out a solution. Turned out OK.

Thank you very much for your help. I wouldn't have gotten it resolved without you.

They wanted me to pay them to even look at the problem! You guys are great!

Original review Feb 06, 2024
They charged me over $100 for something that I did not order. I signed up for the $6.99 package and they just charged my bank account over$100.00
View full review
Loss:
$105
Pros:
  • Great channels
Cons:
  • There is no contact or email for frndly tv

Preferred solution: Full refund

User's recommendation: Be careful, they are adding charges to my account for something that I did not order. I ordered a 6.99 package and they just billed me over $100.

Loretta L Rsa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update Autopay

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Good News. I just wanted to update my autopay. You guys are terrific! Good service, great selection of shows. My family and I always look forward to watching the shows. And I also like the search feature to find even TV Music shows from the 80s, 70s, or 60sl I am glad I found Frndly. And the price is right. Thank you
View full review
Pros:
  • Love it

Preferred solution: You guys are great! Just updating my autopay. Thank you

Duaa Aey
map-marker Irmo, South Carolina

Overcharge

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This company should be ashamed charged me for a year supposed to be a monthly and then want to charge me 5.00 to text someone at 30.00 a month ! This is *** !!
View full review

User's recommendation: Don't fall for it !

Anonymous
map-marker Laconia, New Hampshire

Way. Too many commercials.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Frndly TV - Way. Too many commercials.
Too many commercials. I actually dont watch them. I fold the laundry or get a snack. If they toned down the ads to two or three I probably could tolerate that. Too much wasted time for a subscription.
View full review

User's recommendation: If you do t mind outrageous number of commercials.

John T Eut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Little Rock, Arkansas

Refund not returned

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Was signing up for one month and Frndly tv took over 95 dollars and hasnt returned it and its 7 days return it NOW
View full review

User's recommendation: Don’t let Frndly tv have your card number

John T Eut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Give me my *** 87.00 dollars back NOW

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
You stool 87.00 dollars from me return it NOW return it now return it now return it now return it now
View full review
Loss:
$86

Preferred solution: Full refund

User's recommendation: Don’t join frndly tv

Daryl V Mra

Trying to subscription verified

On oct 13th I purchased a one year subscription to frndly tv. I have since had to purchase a new roku. I no longer get frndly tv, called roku and they want me to getanother subscription for a year. I would appreciate your help in this matter. I used a visa card ending in 6183 on oct. 13th 2023. Thank-you Daryl Vint
View full review
Pros:
  • Family friendly

Preferred solution: My one year subscription returned

Veronica S Fso

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They overcharge the checking and debit card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The tv lineup they have was not working and they keep asking for debit card information when the debit card information was already on file wit their company
View full review
Loss:
$230
Pros:
  • You get many different channels
Cons:
  • Frndly donot actually show them channel lineup as you wanted

Preferred solution: Full refund

User's recommendation: To other customers be careful and don’t give the your bank account information use a another loads le card that’s not associated wit your bank account info

Owais Lwt
map-marker Anaconda, Montana

Newest update SUCKS!!! Harder to search programs

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
POS recent update Angry Some stupid college *** must have thought the new browsing function was an improvement over the previous search function. Maybe Bud Light could use those promotional geniusesAngry
View full review

User's recommendation: NEVER UPDATE IF YOU’RE ALREADY SATISFIED!

Marie A Sqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ridiculous Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They are rude. Exceptionally flippant and they don't care about the customer. I rarely rate things but these people working there are horrid.
View full review
Loss:
$20
Pros:
  • Good shows
Cons:
  • Customer service is uncaring

User's recommendation: Use Philo or Roku TV

1 comment
Guest

Have you actually spoken to a real person or is this all through chats?

Thomas G Bdp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to sign up

I try to sign up but my daughters email address is pre filled and can't figure out how to erase it can you help me
View full review

Preferred solution: I want to sign up with my email address

Daryl V Mra
map-marker Chanute, Kansas

Trying to get my subscription verified

On oct. 2023 I paid for one years subscription for frndly tv. In the mean time the old roku unit quit and I had to buy a new roku. Since I,ve done that I no longer get frndly tv. The subscription was paid with a visa card ending with either 2441 or 6183 and the date was oct 13 2023
View full review
Anonymous
map-marker Novi, Michigan

I only wanted 1 month I was instantly charged for a year. I want it cancelled and an 11 month refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I only wanted to try for 1 month was instantly charged for a year I want an 11-month refund canceling
View full review

User's recommendation: DO NOT USE THIS SERVICE

Joyce R Gwd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cause it's ***

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They charged my card for another year and I didn't say they could.I want my money back.for 2024 this is crap. And I had better get my money back on card.
View full review
Cons:
  • There is no contact or email for frndly tv

Preferred solution: Full refund

User's recommendation: If you have a problem no number just chat and they want to charge for site and your charger for it 1.00 dallor then 46. per month

Kevin W Emg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rip Off

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
DO NOT buy the yearly subscription unless your sure you want it for the full year. I tried to cancel after 4 months and they would not refund the remaining 8 months. So you will be stuck with NO REFUND. Worst customer service ever!!
View full review

Preferred solution: Full refund