Anonymous
map-marker Fresno, California

Cancell

Co is fine. Cancell Friendly service TV. Have done it on line still being. Charged please refund at least q charge
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User's recommendation: Watch your bill

Esther D W

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Verified Reviewer
| map-marker Milledgeville, Georgia

Want a refund

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Frndly TV - Want a refund
Frndly TV - Want a refund - Image 2
I signed up for 6.99 a month you took out 102.71 out I did not want to pay for the whole year I want my mo ey back
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User's recommendation: It sucks shows are old

Melanie Hkw

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No Customer Service

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Frndly TV - No Customer Service

DO NOT SIGN UP FOR FRNDLY!! I tried to sign up and I was inputting the information in and it kept knocking me out and making me start from the beginning.

Well after several tries I finally got it all signed up. The next thing I know I'm getting text message from my bank stating how I have multiple charges from Frndly. Well now I'm trying to find customer service. The only thing I could find is chatting with a live person.

Well I explained that that's difficult for me I don't type very good I have health issues and I need to speak to someone. I was told they don't even have it. The only way to communicate with somebody is through chatting with the live person. I explained my situation and he said he looked and he could only find one account even though I had communications through emails with more than one account and I said I made a mistake because I was having difficulty and it kept knocking me out I tried several different email I had.

I have several of them and I think I've accidentally signed up for more than one because I've got communications with each of these different emails. The bottom line is nothing got accomplished I'm just going to have to keep an eye on my bank account and hope that two of the three fall off. But I so regret doing this Philo is 100 %.

I thought I'd save a few dollars and give this a try. As soon as this month is over will goDo Sign back to Philo and I will tell everybody not to bother with this Frndly!!

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Cons:
  • No customer service phone number

Preferred solution: Full refund

User's recommendation: Don't sign up for Frndly, Philo is better!!

Resolved
Esther D W

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Resolved: Old TV and I want my money back

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Frndly TV - Old TV and I want my money back
Frndly TV - Old TV and I want my money back - Image 2
Updated by user Mar 19, 2024

Company fixed the issue and I have been provided with apology. I wrote them a nasty letter

Original review Mar 04, 2024
I signed up for 6.99 a month not 102.71 fot a year I want my money back this frndly tv sucks.i already canceled it but will not cancel until next year. Again. I signed up for a freaking month
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Loss:
$103
Pros:
  • No pros
Cons:
  • Old tv shows

Preferred solution: Full refund

Autumn D Kwm

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Overcharged

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Frndly TV - Overcharged
I need to speak to a person on the phone that can help me because I cancelled my subscription January 17th, 2024 and yet Ive been charged for a 1 year subscription until Nov 12, 2024. It said I would not be charged on my credit card would be able to access until Feb 12, 2024. Can you please help me with this as I need a reimbursement because I should only be paying for $7.99/month for 3 months, not 12. Thank you! Autumn
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Loss:
$72
Pros:
  • Easy to watch christmas hallmark shows and movies
Cons:
  • Not being able to speak to a person on the phone

Preferred solution: I want to pay for 3 months while I used the program for the Hallmark Christmas shows. I’d like a reimbursement for the other 9months that I’m not using the Fndly TV app. Thank you!

Harlen H Fky

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Verified Reviewer

Subsribe

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Drop my subscription to History Channel. No, I won't write more. Drop my frndly subscription. Not what want.
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Loss:
$120

Preferred solution: Full refund

Tom M Pcc

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Verified Reviewer

Forwarding

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Their GUI is horrible it is neanderthal. Their program segments are cut into THIRTY SECOND parts. So if you want to forward past commercials you MUST watch either FOUR commercials or miss THIRTY SECONDS of your program. There is NO contact with Frndly TV at ALL! Stay away from these scammers
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Cons:
  • Forwarding and no customer service

Preferred solution: A modern GUI that functions as YouTubeTV

User's recommendation: Stay away

wwe f

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Verified Reviewer

Not happy at all

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No way to cancel a subscription. No live person and on the TV when I ordered it said 11.99 per month and they take out of my bank account 119.99. I want my subscription canceled. My bank disputed charge and still keep taking it out of my bank. Very poor customer service. I want my money refunded. My name is Thomas Hunt I bank through Woodforest bank.
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Loss:
$120

Preferred solution: Full refund

Resolved
Cassie M Xrx

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Verified Reviewer

Resolved: Tv app

Why do I need to sign in every time to my app on my? So I can continue using the app I pay for watching the app.
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Preferred solution: Deliver product or service ordered

User's recommendation: Check out the app

Candy N Rik

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Verified Reviewer

Paid still unable to watch

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all of a sudden a ad appeared on my frndly app on roku,i tried to get it off nothing worked. i bought another roku thinking that was it. well it wasnt so i was told to cancel and then resubscribe, this time they took out another 9.99 and i still dont have frndly. i canceled again but they still have bank card, i am a senior and feel very sad all this happened , I was a loyal consumer for a long period of time. so i am not sure i am even canceled. at this point i want all my info taken off frndly and be postive i am canceled!!!
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Preferred solution: frndly canceled and my info off of their site

Robert L Cfl

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Verified Reviewer

Repeating commercial breaks

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The channel selection wasn't great. They removed The Curiosity Channel that limited the selection even more. The real buzz killer is the repetitive commercial breaks. THE SAME COMMERIALS EVERY BREAK!!! It wasn't like that when I first subscribed. Seems they took Philo's commercial breaks as an example. It's liken to torturous brain washing. The price is great but switching to Hulu Live is refreshing even at a $60 a month increase from Frndly.
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Pros:
  • Price is good
Cons:
  • Commercial breaks suck

Preferred solution: Apology

User's recommendation: Spend your $ on a price streaming service

mary y Pha

Customer service is horrible

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App not loading on multiple devices and wants to charge to speak to a technician plus there is no phone number for customer service
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Cons:
  • Service keeps having issues

Preferred solution: Improve their app and customer service

Jacorey Nqs

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Verified Reviewer
| map-marker Fes, Fes

My channels are not streaming

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a web portal company. Its main figures were Bomis CEO Jimmy Wales and Larry Sanger, editor-in-chief for Nupedia and later Wikipedia.[1][ Nupedia was initially licensed under its own Nupedia Open Content License, but before Wikipedia was founded
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User's recommendation: check the list before subscribe

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Maria R Yqx

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Verified Reviewer

I subscribed for the monthly payment n they took 103.00 of my card

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They took more off my card than a monthly payment they took 103.00 on the 13th of this month instead of the monthly payment
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Loss:
$103

Preferred solution: Full refund

User's recommendation: Don't do it

Wynee D

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Verified Reviewer

I’ve canceled Frndly tv months ago you keep taking money out of my account which I’ll call stealing for I don’t watch your channel and I checked my account it was cancelled for Ruko always wants me to

I have canceled your account months ago you keep stealing money out of my account when I dont even watch your channel Ive checked it is inscribed and Roku always want it renewed !! Im pissed and what you going to do about it?
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Loss:
$100
Pros:
  • I canceled and the still charge
Sherry P Uup

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Verified Reviewer

No refund

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I was being charged 11.99/month from January-March YET the services were not working. I usually use this during the holidays for the movies but it stopped working for me in January and o was still being charged. The person I spoke to over chat because a phone number is hard to find was defiant on not giving me refund. Anyway buyer beware
View full review
Loss:
$36
Pros:
  • Hallmark
Cons:
  • Price point for different quality

Preferred solution: Full refund

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