Anonymous
map-marker Norwalk, California

They charged me twice in a row.

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I forgot to cancel after my 7 free day trial. I did not have enough money in my checking account.

After, I got paid. They charged me $7.99 twice in a row. I do not appreciate. Not having a phone number to speak to someone.

Not even AI. Shady!

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Lynette G Pid

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Verified Reviewer
| map-marker Charlotte, North Carolina

Frndly tv charges for shows you saved. if you miss a “live” show they want you to pay to see it. you pay extra to save in DVR, so they are double charging and that doesn’t include paying the subscrip.

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You are paying 3 different ways to see a show/movie and you more likely can see it for free on Youtube or other free channels like Tubi, Freevee , Roku,Plex and other platforms.

you pay to subscribe (1) then you pay for DVR (2) and you pay to see shows you saved in DVR (3) if you miss the live stream.

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User's recommendation: a frndly subscription is a waste of money

Lynette G Pid

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Verified Reviewer
| map-marker Charlotte, North Carolina

Frndly td no longer allows watching moves you saved in DVR that u pay extra for. If you don’t see a show “live” they offer you an added price that saved in your “stuff”. Especially with their Halmart.

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stop paying FRNDLY tv to get HALMART movies you can get them for free on Free Networks.

You have gotten so greedy its disgusting.

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User's recommendation: You charge for your network then you charge to see shows that is not live even tho you charge for DVD. I will newer pay you again. I found free channels that shows all you double charging for. GREED!!

Kbrown

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Allowed me to sign-up for LMN without Frndly TV basic subscription.

Allowed me to sign-up for LMN without Frndly TV basic subscription.
Allowed me to sign-up for LMN without Frndly TV basic subscription. - Image 2

A week ago, I took advantage of their 7-day free trial. I didn't see anything worth watching on their basic plan, but I did love watching movies on the Lifetime Movie Network channel they offered, which was $4.99/month.

I was allowed to cancel the Frndly TV basic subscription ($7.99/month) after the free trial and subscribe to only the LMN channel. As such, I was charged for the LMN on June 10, 2024, and have not been able to watch it since the free trial ended on June 9, 2024. Today, I live chatted with Frndly, and a rep told me that, even though they charged me for the LMN channel subscription, it's not possible to subscribe to other channels without paying $7.99/month for the Frndly basic plan. I told her I didn't want the Frndly basic, so we could cancel the LMN channel subscription.

She told me I'd need to cancel it on my end, which I couldn't because I never had access from the day they charged me for it on the 10th. I sent her screenshots for proof, and she canceled it. This is where I got irritated; I asked for a refund, considering I was charged, but I couldn't access the channel. And I couldn't access it because of Frndly's system error, which allowed something that she said wasn't allowed.

Then she told me she could refund my money but not the processing fees. I told her to forget it, and that I'd dispute the issue with my bank. It's the principle. It's also unethical.

I can't be the first person to have had this issue. Why does Frndly allow this to happen if it isn't supposed to?

Where is the solution? Why is it okay for Frndly to charge for a service, not allow access to the service, and not provide a full refund?

View full review
Loss:
$6
Pros:
  • Additional channels
Cons:
  • System errors needs solutions

Preferred solution: Full refund

2 comments
Guest

Keep handing out your card information!... Kiss this money good bye

Kbrown
reply icon Replying to comment of Guest-2544493

You're a bright one. My review had nothing to do with unauthorized charges. Read again.

View more comments (1)
Resolved
vivian m Fzf

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Verified Reviewer

Resolved: Cancel the subscription now and refund the payment you carged me for i dont want another year

Updated by user Dec 23, 2024

Company fixed the issue and I have been provided with apology.

Original review Nov 23, 2024

I cannot afford this service. Please cancel it and refund my $95.88 back to PayPal, and cancel the subscription.

View full review
Loss:
$96
Cons:
  • Cant find a phone number to call

Preferred solution: Full refund

Dale M Ywt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greendale, Wisconsin

HELP!

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I have a new TV and I subscribe to Frndly TV. I want to put the app on the new TV, but there isn't any way for me to enter my password. How do I get the app on the new TV?

Help!

Would you like my password to put the app on the new TV?

Dale McIntyre

View full review
Anonymous
map-marker Slidell, Louisiana

Get me some damn help put right people on the phonenatting

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They took 7.99out of my bank but still turned off friendly I have been trying to talk to somebody and you can't get a person on the damn phone because they won't answer the phones or I don't have the right numbers and I'm getting pissed off bad

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User's recommendation: I wouldn't wish this on anybody

Gary T Faw

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Verified Reviewer

Horrible buffering times. Takes forever. Updates don't do much. Stay away from this APP. Not worth any money.

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No customer service. All they want is your upfront money. The DVR is garbage with constant fast forward and rewind problems.

View full review
Loss:
$99

Preferred solution: Full refund

User's recommendation: Don't buy. Continued bug problems, DVR is garbage with constant buffering issues.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Cookeville, Tennessee

Frndly charged my account without permission and I need you to fix it

Frndly TV - Frndly charged my account without permission and I need you to fix it
Frndly TV - Frndly charged my account without permission and I need you to fix... - Image 2

Frndly charged my new account of $131.39 without my permission and I want my money back in my account because I dont want Frndly. My email address is gailmcwhirter76@***.com.

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Anonymous
map-marker New Orleans, Louisiana

I need to speak to someone about a bill that I did not authorize anyone to take out my checking account

Need to talk to someone about money taking out my checking account without my organization I need the telephone number to friendly TV through Roku

View full review
Robert C Pez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Reseda, California

Friendly tv

Updated by user Nov 21, 2024

Lousy can't access it but I am being charged

Original review Nov 18, 2024

You have been charging me since September taking money from my bank account and I have not able to access it i have called 5 times with no success can you call me at 603-332-**** l I would like a rund for the time from September to now. Bob

View full review

User's recommendation: Not happy

1 comment
Guest

HOW DID YOU CALL, I CAN,T EVEN GET A PHONE NUMBER

Anonymous
map-marker Atlanta, Georgia

I Can't Reach A Live Customer Service Agent On The Fone Rite Now

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I Jus Need To Speak To A Live Customer Service Representative About My Account Now I Want To Be Able To Record My Shows an Wen I Paid My Last I Thought I Was Good But Now I See I Have To Pay $9.99 instead of $6.99 No One Told Me That at All An I Am A Good Paying Customer So It Shouldn't Be This Hard To Reach Someone A Customer Service Representative in The Fone.Heck I Had To Come To This Website To Try an Get a Fone Number To Talk To a Customer Service Representative On The Fone But Ya Went Me To Keep Typing a Bunch Of Words To Get In With Help On My Account. I Think I Am Jus Gonna Let Everyone Kno In Facebook Wat A *** App Friendly TV Really Is Ok.

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Lalah Nxx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oswego, New York

I still have not gotten my refund from 7.99 month to 95.88

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Please change my price from 95.88 to 7.99 I didn't want to pay for the whole year just monthly. Please take the whole year off and do just monthly

View full review
Cons:
  • It that there is no phone number to get a hold of someone
  • No phone number to rectify this issue
  • Cancelled subscription and still my card is charged
1 comment
Lalah Nxx

I am being charged 95.88 and not 7.99 a monthly which I am suppose be charged.Please correct this mistake

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Norma M Sbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to update my payment methods. My card was hacked.

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My bank card was hacked. This is the second card. I want to give you my bank information, so this does not happen again.

View full review
Pros:
  • Love it

Preferred solution: my bank information to you

Anonymous
map-marker Melbourne, Florida

On cat to fix problems they send me to tech company that charges 52.00$

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Someone I dont know has a email that when I went to sign up it told me I already had an account with someone elses email that I didnt know. I have tried calling them,emailed them still not fixed.

I dont know what else to do talk to the cat line I have emailed them three or four times. Not much else for me to do.

View full review

User's recommendation: Make sure your information is correct before finishing and signing up because you can’t change anything after signing in.

Anonymous
map-marker Bloomfield, Connecticut

They. Said. You. Have. DecadesTV. But. You. Don’t. Have it..

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Friendly TV. Said.

They. Have. Decades TV. But Its.

Not. On. Your. Guide.could.

You. Help me. Add. It.

To. The. Line up. Please.

Id. Really. Appreciate it. Very.

Much. Shelley Haitko.

New. HavenCt.

,

View full review

User's recommendation: Ask for Decades TV. And. Watch. Friendly. TV. I. Highly. Recommend it. I. Like. METoons. METVPlus

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